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At Jothi Silks, we aim to provide the best quality products.

Order Cancellation

Orders can be cancelled within 24 hours of placing the order.

Refund Policy

Refunds may be provided if:

  • The product received is damaged

  • The wrong product was delivered

Customers must contact us within 48 hours of delivery with proof (photo/video).

Refund Process

Once the return request is approved, refunds will be processed within 5–7 business days to the original payment method.

Non-Refundable Situations

Refunds may not be provided if:

  • The product has been used or damaged by the customer

  • The request is made after the allowed time period